Back to Use Cases

Salons & Barbershops

Keep Clients Coming Back

Build lasting relationships with your salon or barbershop clients. LipaFlow automatically sends appointment confirmations, loyalty rewards, and personalized reminders via WhatsApp every time they pay with M-PESA.

Key Features

Appointment Confirmations

Send instant WhatsApp confirmations with service details, stylist name, and appointment time after payment.

Loyalty Points Tracking

Automatically award loyalty points for each visit. Clients can track their points and redeem rewards via WhatsApp.

Next Visit Reminders

Send automated reminders 3-4 weeks after their last visit to encourage rebooking. Include special offers to incentivize return.

Product Recommendations

Recommend hair care products, styling tools, or treatments based on the services they received.

How It Works

1

Client Pays After Service

Client completes payment via M-PESA after their haircut, styling, or beauty treatment.

2

Receipt & Loyalty Points

LipaFlow sends a digital receipt via WhatsApp and updates their loyalty points balance.

3

Personalized Thank You

Client receives a thank you message with their stylist's name and an invitation to rebook.

4

Automated Follow-Up

3 weeks later, client gets a WhatsApp reminder to book their next appointment with a special discount.

Why Choose LipaFlow?

Increase repeat bookings by 40%

Build a loyal customer base

Reduce no-shows with reminders

Track client visit history automatically

Upsell products and premium services

Collect reviews and referrals

Grow Your Salon Business

Turn one-time clients into regulars with automated WhatsApp engagement.